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What ports do you uses when using your Quickerbroadband service?
 
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If your computer is behind a firewall, certain ports must be open to allow your
VoIP Phone/Adaptor to communicate with our Servers.

The following range of ports are the required ports you need to open for various hardware VoIP Devices.
Please refer to your firewall instructions on how to acheive this.

Please note that these are the default settings for these devices. You can of course manually force the devices to use any range you want in order to restrict the open ports on your firewall. Please consult the relevant device documentation on how to do this.

 

Xten softphones

 

Port Type

Number

Service

UDP 3478 STUN SERVER COMMUNICATIONS
UDP 5060/5061 SIP COMMUNICATIONS (plus custom ports)
UDP 5082 SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP 8000 - 8012 RTP,RTCP,VOICE

Two additional ports after 8001 are required for each additional line used.
For example, if using a second line, UDP ports 8002-3 will be used.

 

Lynksys Range of phones/Adaptors

 

Port Type

Number

Service

UDP 53 DNS PORT
UDP 3478 STUN SERVER COMMUNICATIONS
UDP 5060/61 SIP COMMUNICATIONS (plus custom ports)
UDP 5082 SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP 10000-20000 RTP,RTCP,VOICE

 

Sipura Range of phones

 

Port Type

Number

Service

UDP 53 DNS PORT
UDP 3478 STUN SERVER COMMUNICATIONS
UDP 5060/61 SIP COMMUNICATIONS (plus custom ports)
UDP 5082 SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP 16384 -16482 RTP,RTCP,VOICE

 

SNOM Range of phones

Port Type

Number

Service

UDP 53 DNS PORT
UDP 3478 STUN SERVER COMMUNICATIONS
UDP 5060/61 SIP COMMUNICATIONS (plus custom ports)
UDP 5082 SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP 49152 - 65534 RTP,RTCP,VOICE

Flexor 151 Adaptor

Port Type

Number

Service

UDP 53 DNS PORT
UDP 3478 STUN SERVER COMMUNICATIONS
UDP 5060/61 SIP COMMUNICATIONS (plus custom ports)
UDP 5082 SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP 5100-5104 RTP,RTCP,VOICE

 

Grandstream Range of Products

Port Type

Number

Service

UDP 53 DNS PORT
UDP 3478 STUN SERVER COMMUNICATIONS
UDP 5060-5066 SIP COMMUNICATIONS (plus custom ports)
UDP 5082 SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP/TCP 5004 RTP,RTCP,VOICE
UDP/TCP 10000 RTP,RTCP,VOICE

 

Cisco Products

 

Port Type

Number

Service

UDP 53 DNS PORT
UDP 3478 STUN SERVER COMMUNICATIONS
UDP 5060/61 SIP COMMUNICATIONS (plus custom ports)
UDP 5082 SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP 16384 to 32768 RTP,RTCP,VOICE

 

Asterisk servers

 

Port Type

Number

Service

UDP 5060 SIP COMMUNICATIONS
UDP 4569 IAX2 PROTOCOL
UDP 5036 IAX PROTOCOL
UDP 10000-20000 RTP MEDIA STREAM
UDP 2727 MEDIA GATEWAY CONTROL

Note:An Outbound proxy is mostly used in presence of a firewall/NAT to handle the signaling and media traffic across the firewall. Generally, if you have an outbound proxy and you are not using STUN or other firewall/NAT traversal mechanisms, you can use it. However, if you are using STUN or other firewall/NAT traversal tools, do not use an outbound proxy at the same time. If your firewall restricts incoming connections, you may have to use an Outbound Proxy to properly receive audio. 

Quickerbroadband VOIP Outbound Proxies are:
nat1.quickerbroadband.com:5082 & nat2.quickerbroadband.com:5082

STUN stands for Simple Traversal of UDP over NAT. It is a protocol which enables an IP phone to detect the presence and type of NAT behind which the phone is placed. An IP phone that supports STUN can intelligently modify the private IP address and port in its SIP/SDP message by using the NAT mapped public IP address and port through a series of STUN queries against a STUN server located on the public Internet. This will allow SIP signaling and RTP media to successfully traverse a NAT without requiring any configuration changes on the NAT. STUN presents a working solution for most NATs that are not symmetric NAT, e.g., most of the SOHO routers have non-symmetric NAT and in this case, it is OK to use STUN. However, STUN does NOT work with symmetric NAT and if your routers have built-in symmetric NAT, do not use STUN.

Quickerbroadband VOIP STUN Server is: stun.quickerbroadband.com:3478

If you are restricting your firewall by incoming IP addresses you will also need to allow the following range of IP addresses through your firewall in order to be sure that your audio will be allowed between your devices and our servers:
193.111.200.0/23
213.166.5.134

If you have Multiple VoIP phones/adaptors behind your firewall you will
need to assign a unique Listening SIP Port and a unique Listening RTP Port for each Phone/adaptor.

Although we have taken the utmost care in compiling this information we cannot guarentee that the information will remain current and suggest that you check your manuals and search the internet for the latest information for the specific device you are using.

Last update: 02:46 PM Tuesday, March 6, 2007

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